What Info Does JumboBet Collect?
The first type of information JumboBet gathers about you is what you provide directly. You supply it when interacting with specific features of the site. For example, when you create and verify a JumboBet account, you may be asked to submit a passport, national ID, or driver’s licence.
Some information is sent to JumboBet automatically. This includes your IP address, operating system, the device you use to access JumboBet, crash reports (if the platform fails while you’re using it), and other technical details.
JumboBet occasionally obtains information about you from third parties. For instance, the site may request client information from its payment processors (this can be necessary to meet AML and KYC requirements).
Legality of Processing Your Data
The primary legal basis that allows JumboBet to collect your data is the contract you enter into during registration. Additionally, JumboBet must fulfil AML and KYC obligations imposed by its licence, which legally permit the collection of certain personal and payment information.
How JumboBet App Uses the Collected Data
Why does JumboBet collect this information about you? JumboBet uses it to:
- Verify your eligibility to use the app: the JumboBet application needs to confirm you are at least 18 years old and reside in an approved jurisdiction;
- Fulfil legal obligations: JumboBet must carry out AML and KYC procedures (licence requirements), which necessitate access to payment and identity data;
- Provide support: if you encounter a bug, details about your device or transactions can help JumboBet’s support team resolve the issue;
- Improve JumboBet: by collecting and analysing how you interact with the platform, JumboBet adapts to enhance its performance;
- Promote responsible gaming: by monitoring how much time you spend on JumboBet, specialists can better assess whether you may be experiencing gambling-related problems;
These and other points of the Privacy Policy may change over time. If that happens, JumboBet will promptly notify you and present the updated information for your review.
Sharing Your Personal Data
Under JumboBet’s Privacy Policy, the site may share your personal data. With whom? Primarily, your data can be shared with other companies within the JumboBet group and with service providers (payment processors, game suppliers, etc.).
Another category of parties JumboBet may disclose your data to includes regulators, law enforcement, governmental bodies, courts, fraud prevention agencies, licensing authorities, eSports governing entities, and similar organizations. Such disclosures are required to comply with AML and KYC regulations.
How JumboBet Protects Your Data
The platform holds a substantial amount of sensitive information that requires strong protection. To provide this, JumboBet uses encryption. Standard TLS (Transport Layer Security) is applied both when you transmit your data and when it is stored on JumboBet.
Beyond encryption, JumboBet employs standard network security measures. These include firewalls, intrusion prevention systems and network segmentation, all monitored and maintained in line with industry best practices. To strengthen network safety, JumboBet maintains a dedicated security team that continuously reviews security systems, event logs, notifications and alerts across all systems to detect and manage potential threats.
Moreover, JumboBet restricts access to your information. Only a small number of company employees, contractors and agents have visibility of the data you share.
Data Retention
You can remove some of the information you’ve provided to JumboBet at any time; some data is erased automatically; other information is retained for as long as JumboBet considers necessary. This retention is often required to comply with laws that oblige JumboBet to carry out AML and KYC procedures (both of which require access to your data).
Your Rights Towards Your Shared Data
Below are some of the primary rights you have regarding personal information you’ve shared with JumboBet:
- To know what personal information about you is stored by JumboBet;
- To correct any information that is inaccurate or misleading;
- To request that JumboBet erase all data about you when it is no longer needed for processing, you have a lawful basis for deletion, your data was processed unlawfully, etc.;
- To request that JumboBet restrict the processing of your personal information;
- To file a complaint with your local data protection authority.
To exercise any of these rights, send an appropriate request to [email protected].